Cart 0

Terms & conditions

1. Relevance
In these General Conditions the following definitions apply:
'GlassVision: Glasatelier Rudi BVBA, with registered office at Knaptandstraat 6, 9100 Sint-Niklaas, Belgium, registered under company number BE0478179019.
"Purchaser" means any natural person (B2C) or legal (B2B) with GlassVision in a contractual relationship of any kind is or will have.
"Products": the subject of one or more agreements.

In addition to these Terms may, if expressly stated, specific conditions applicable to certain services and / or products. If there are between these specific terms and these Terms differences exist, are in principle the provisions of the specific conditions over the General Conditions, unless otherwise specified. Of one or more provisions of these Terms may be waived only on condition of an expressly agreed and written evidence. The remaining provisions of these terms and conditions shall remain in full force and effect. Terms and conditions of purchase which Buyer uses are not applicable. GlassVision reserves the right to change the Terms at any time to amend and / or supplement for future orders. By using the website or other electronic portal GlassVision and / or placing an order the purchaser accepts these Terms and any other rights and obligations as stated on the website. GlassVision may rely on third parties if this is required for the proper execution of an agreement with the Buyer. GlassVision is accessible via '

2. Information and contracts
GlassVision takes great care in the online publication of information on the properties of the products, and this includes technical descriptions based on data from its partners and suppliers, and photographs illustrating the products, this however, within the technical resources allow and according to the best standards on the market. Certain characteristics of a product, such as color, size, and others, may at delivery differ from the pictures as shown on the website. A contract is concluded at the moment an order confirmation to the buyer is given or, in the case of supply through the website is done by e-mail has been sent to the email address provided by the Buyer.

A personalized offer is valid for 2 weeks, unless a different period is stated in the offer. GlassVision and its Purchaser expressly agree that use of electronic communication a valid agreement is concluded. In particular, the lack of a simple, digital or electronic qualified signature does not affect the binding force of the offer and the acceptance thereof. The electronic files of GlassVision hereby apply, to the extent permitted by law, as a presumption of proof. Information, images, oral communications, records, etc. on all items and the main characteristics of the product by phone or via e-mail are provided as accurately as possible (again) or done.

3. Price
All prices are expressed in Euros (if applicable and in other international currencies such as the USD and GBP) and include VAT and other taxes. In case a legal act as Buyer the price exclusive of VAT and other taxes are indicated. Special offers are valid while stocks last. The buyer must pay the price that GlassVision has confirmed in accordance with Article 2 of these conditions has communicated. Obvious or blatant errors in price, such as obvious inaccuracies, can even after the conclusion of the agreement by GlassVision corrected. Delivery costs are clearly communicated to the Buyer. For certain payment methods are further conditions relating to the delivery method and the possible costs. This is clearly communicated to the Buyer.

4. Payment
The sales prices indicated on the site are inclusive of all taxes (except Copper acts as legal, B2B), but without shipping. Any shipping costs are for the buyer and being displayed at the checkout of your digital shopping cart. We reserve the right to change prices at any time, but we are committed to apply the rates indicated on the site were at the time of your order. For online orders can through the usual valid and internationally accepted credit cards and electronic payment are paid. Security over SSL are intended to make your payment online safely smoothly. If payment can not immediately be handled by opting for a financial payment means such immediate payment can not employments, GlassVision provides a payment period of 14 days after invoice date. Invoices will only be distributed to persons per application (B2B). Consumers will be informed explicitly excluded and may therefore not invoice. If the customer the invoice does not comply within the specified timeframe begin the legal interest to run and are payable without prior notice. When GlassVision after 3 reminders payment not received the invoice will be transferred to a collection agency that handles the process further. Complaints must be submitted within one week after the invoice date. The complaint filing has no means a suspension of payment result. Borne by the Buyer will provide all (extra) judicial costs of any nature whatsoever, GlassVision, as a result of breach by the Buyer of its (payment) obligations to make.

If a payment by credit card (independently or through Mollie or PayPal) is chosen then the conditions of the relevant card issuer applies. GlassVision is not a party to the relationship between the buyer and the card issuer.

5. Delivery
We can process your order depending on stock availability. In the event that the products ordered is not in stock, we, we will contact you within fifteen days after the passing of the order of this by email to notify and to indicate the length of time the product is delivered to you may be.

Your order will be delivered as quickly as possible. GlassVision currently offers two types of delivery, namely and Bpost. This way you will receive your order via courier ( and ). GlassVision does everything within its ability to respect the delivery times indicated. GlassVision takes no responsibility for arriving late or for an order which is lost by third parties or by unforeseen circumstances or force majeure. If an order is not delivered within the specified time, an investigation by the carrier, which can take several days. During this period may not be proceeded to reimbursement or shipping. Products that are not in stock, can be ordered. In case of order, must be taken into account with a delivery time of 30 days after order. This maximum delivery period is applicable only for sale to consumers (B2C). For sale to persons should be taken into account lead times of several months. The mere fact that a (delivery) period will not be in default GlassVision. It is important that you receive your products checking their conformity with your order, and if not, GlassVision thereof within 7 working days to notify. All notifications for a delivery that did not arrive submit by email to be indicated through . Returned goods will only be accepted if in original condition, namely in their packaging and accessories included.

Unless other provision, the final delivery date thirty (30) days after receipt of the order, with the exception of payment by bank transfer noting that the final delivery 30 days after receipt of payment. The above delivery applies only to the extent permitted by the Market Practices Act, as an indication, therefore, no rights can be derived. Deliveries will take place at the Buyer at the conclusion of the contract address. Once the products to be delivered to the delivery address supplied, the risk passes to the Buyer.

6. Identity theft and credit card fraud
For the security of your online transactions secure, GlassVision works with Mollie Payment, an authorized payment partner. You can pay using the following (credit) cards: Visa, MasterCard, American Express, PayPal and others that are clear and unambiguous indication given on the website. The online payment is done via a closed security system, which your bank details are always encrypted when transferred over the Internet (SSL). Loss or theft of your identity or credit card information is thus reduced to a minimum. GlassVision will (over a period of 1 year) store your identity and transaction data in a secure and encrypted database environment. GlassVision considers all possible and appropriate precautions have been taken and thus acts as a normal-sighted and careful online broker. Possible identity theft or financial theft can not be invoked against GlassVision.

7. Defects and complaint filing
The buyer always has the goods immediately upon receipt to scrutinize.
If there are complaints by the Purchaser, relating to defects in the product or supply which are visibly. The Buyer has to file this to GlassVision within 7 days after delivery. For orders that are not delivered, within 7 days after the invoice data. We recommend that you order your registered shipping and insurance with the carrier for the value of the products. This in case of theft or loss of the goods to the carrier. All returns are for the cost of the Purchaser.
The Buyer is not entitled to the goods, which no substantiated complaints, return. If no previous result is given and wrongly goods are returned, then all costs associated with the return which, borne by the Buyer. GlassVision is then free for the goods at the expense and risk of the Buyer to third parties to stock, and / or implicit or explicit request and expense of the Purchaser, the items for the Buyer to return.

8. Exchange
The Market Practices Act (WMPC) provides that the Purchaser within 14 calendar days of the product without any inference, in the sense of fines or giving reasons, may return. This is called renunciation. Products which were custom designed (goods made to the consumer's specifications or clearly personalized manufactured character) falling under Article 47, § 4, 2 ° WMPC outside the scope of this right. Can be thought of in this case various glass objects (especially from small objects such as jewelry, large objects such as tables) and any related or customized on request were made. Such products are therefore not eligible for return.

In case the product is custom made, no matter perishable product, no CD or DVD whose seal is broken or not roost on demand, consumers can enjoy the right of withdrawal. A return must be sent by Post or another carrier. The return of an order for costs and risk of the User, unless the product is non-compliant. Within the period of the extended warranty, the customer must return the product to GlassVision and a return document requests via . Any returned product must have an RMA number (Return Merchandise Authorization), at the risk of the empty-handed back control to the Buyer. The Buyer shall arrange for a sticker or message "FRAGILE" on the outside of the package. Buyer does not, then the liability for the product is still in the consumer.

When a valid and legally correct use of above mentioned, GlassVision will arrange (within 7 working days) for reimbursement by the Purchaser to the sum paid to GlassVision. By it's choice through an internationally accepted method of payment.

There is no refund if improperly used was made of withdrawal. In that case the goods, provided stating the reasons, returned to the Purchaser, at its own expense and risk of the Buyer.

9. Warranty
As imposed by the applicable and relevant legal provisions valid for the products supplied by GlassVision a legal guarantee. If the delivered goods do not conform to the contract, the Purchaser has to file a complaint to GlassVision within 7 working days. Any compensation that follows can never be greater than the amount as invoiced to the Buyer. Usual or normal wear and tear, accidental or intentional changes caused by the Buyer to the product, is not able to present a valid original invoice or proof of payment and various omissions are explicit, but not exhaustive, exceptions to the foregoing warranty system.

URLs that are included on the website or other electronic communication portals, which under actual control of GlassVision. Are entirely their own responsibility to click and visit by the Buyer.

10. Odds
In case of force majeure GlassVision not kept its obligations to the other party to fulfill. GlassVision is entitled to suspend its obligations for the duration of the force majeure.
Force majeure shall mean any circumstance beyond its control which the fulfillment of its obligations to the other party entirely or partially.

11. Intellectual property
All intellectual property rights and derived rights are retained by GlassVision. Under these intellectual property rights include copyright, trademark (UK / EU depot ........ - yet to deposit - "GLASSVISION", drawings and model rights and / or other (intellectual property) rights, including whether or not patentable technical and / or commercial know-how, methods and concepts. The Buyer is prohibited to use and / or changes in the intellectual property rights as described in this article, unless it is for private use of the product itself.

12. Processing personal data
The information you provide is necessary for the processing and delivery of orders, and the preparation of the accounts warranty contracts. If this information is missing, the order will inevitably be canceled. Specifying incorrect or false data, is considered a violation of the present Terms and Conditions. The personal data of the Purchaser will only be processed in accordance with the applicable privacy statement, consulted through the GlassVision website.

13. Applicable law and competent court
All offers and agreements are exclusively governed by Belgian law. The applicability of the Vienna Sales Convention is expressly excluded. All disputes relating to or arising from offers of GlassVision, or agreements entered into with it, shall be submitted to the competent territorial court, unless a mandatory statutory provision expressly another court as competent.

© 2012 Mylex ICT law & intellectual property ( ). On the information (general conditions, privacy statement and disclaimer) rest of copyright law, so that the information may not be reproduced or transmitted without the prior written permission of Mylex ( ). All intellectual property laws remain intact.